Ganttra V2

Ganttra Terms of Service

Last Updated: May 16, 2026
Operator: Stoney Bottom Studios LLC
Contact: [email protected]

These Terms of Service ("Terms") govern access to and use of the Ganttra website, web application, mobile application, documentation, APIs, support services, subscriptions, and related services (collectively, the "Service") provided by Stoney Bottom Studios LLC, doing business as Ganttra ("Ganttra," "we," "us," or "our").

By accessing or using the Service, creating an account, accepting an order, clicking to accept these Terms, or otherwise indicating assent, you agree to be bound by these Terms.

If you use the Service on behalf of a company, organization, client, employer, contractor, or other legal entity, you represent that you have authority to bind that entity, and "you" means both you and that entity.

1. Related Terms

Your use of the Service is also governed by:

  • the Ganttra Privacy Policy;
  • the Ganttra End User License Agreement, if you download, install, access, or use Ganttra software or mobile applications;
  • any applicable order form, subscription plan, statement of work, data processing agreement, business associate agreement, enterprise agreement, or other written agreement signed by Ganttra.

If there is a conflict, the signed written agreement controls, followed by the applicable order form, these Terms, the EULA, and the Privacy Policy, in that order, unless the document states otherwise.

2. Eligibility

You may use the Service only if you:

  • are at least 18 years old or the age of legal majority in your jurisdiction;
  • have legal authority to agree to these Terms;
  • are not barred from using the Service under applicable law;
  • are not located in, organized under the laws of, or ordinarily resident in a country or territory subject to comprehensive U.S. sanctions; and
  • are not listed on any U.S. government restricted-party list.

The Service is intended for business and professional use and is not directed to children.

3. The Service

Ganttra provides project scheduling, planning, collaboration, document, import/export, analytics, and related workflow tools. The Service may include features that assist with project schedules, activities, dependencies, calendars, resources, assignments, reporting, and project coordination.

We may add, modify, suspend, discontinue, or replace features from time to time. We are not obligated to maintain any feature, integration, layout, workflow, or functionality unless expressly stated in a signed written agreement.

4. Accounts and Workspaces

You are responsible for:

  • providing accurate account information;
  • maintaining the confidentiality of your credentials;
  • all activity under your account;
  • promptly notifying us of unauthorized access or suspected compromise;
  • ensuring that users invited to your workspace comply with these Terms.

Workspace owners and administrators may control workspace settings, user permissions, billing, Customer Content, exports, integrations, and access. If you are added to a workspace by an organization, that organization may access, modify, restrict, export, or delete your account activity and Customer Content within that workspace.

We may reject, suspend, or terminate accounts that violate these Terms, pose security risks, infringe rights, create legal exposure, or harm the Service or others.

5. Subscriptions, Billing, and Taxes

Some features require a paid subscription.

By purchasing a subscription, you authorize Ganttra and its payment processors to charge applicable fees, taxes, and other amounts using your selected payment method.

Unless otherwise stated in an order form:

  • subscription fees are billed in advance;
  • subscriptions automatically renew for successive billing periods until canceled;
  • you must cancel before the renewal date to avoid renewal charges;
  • fees are non-refundable except as required by law or expressly stated in a signed written agreement;
  • you are responsible for taxes, duties, levies, and governmental charges other than taxes based on Ganttra's income;
  • unpaid amounts may result in suspension, downgrade, loss of access, or termination.

We may change fees, plans, or billing terms prospectively by providing reasonable notice. Continued use after the change becomes effective constitutes acceptance of the updated pricing or plan terms.

6. Trials, Promotions, and Beta Features

We may offer trials, promotional plans, previews, prototypes, or beta features. These may be limited, modified, or discontinued at any time.

Beta and preview features are provided for evaluation only, may be incomplete or inaccurate, may contain errors, and may be subject to additional terms. You should not rely on beta features for production, contractual, safety-critical, legal, financial, or professional decisions.

7. Customer Content

"Customer Content" means content, data, files, project records, schedules, activities, dependencies, resources, comments, imports, exports, attachments, and other materials submitted to or generated within the Service by or on behalf of you or your users.

You retain ownership of Customer Content. You grant Ganttra a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, process, modify, create technical derivatives of, and otherwise use Customer Content solely as necessary to:

  • provide, secure, support, maintain, and improve the Service;
  • process user instructions;
  • troubleshoot and prevent errors;
  • comply with law;
  • enforce these Terms;
  • protect the Service, users, customers, and the public.

You represent and warrant that you have all rights, permissions, consents, and legal bases required to submit Customer Content to the Service and to authorize Ganttra to process it.

8. Customer Content Restrictions

You must not submit Customer Content that:

  • violates law or third-party rights;
  • contains malware, spyware, ransomware, worms, destructive code, or unauthorized tracking tools;
  • infringes intellectual property, privacy, publicity, confidentiality, or contractual rights;
  • contains unlawful, defamatory, fraudulent, threatening, exploitative, or abusive material;
  • contains regulated, sensitive, or restricted data unless expressly permitted by a written agreement;
  • includes protected health information, controlled unclassified information, export-controlled technical data, payment card data, Social Security numbers, government identification numbers, or sensitive financial account information unless Ganttra has expressly agreed in writing to process that category of information.

Ganttra may remove or restrict access to Customer Content if we reasonably believe it violates these Terms, creates legal risk, threatens security, or may harm the Service or others.

9. Acceptable Use

You must not, and must not allow others to:

  • use the Service for unlawful, harmful, fraudulent, deceptive, infringing, or abusive purposes;
  • interfere with, disrupt, overload, damage, or impair the Service;
  • probe, scan, test, or circumvent security or authentication measures except under a written vulnerability disclosure or security testing agreement with Ganttra;
  • access accounts, workspaces, systems, data, or networks without authorization;
  • upload malware or use the Service to distribute harmful code;
  • reverse engineer, decompile, disassemble, copy, modify, or create derivative works of the Service except to the extent such restrictions are prohibited by law;
  • scrape, harvest, or extract data except through documented export tools or APIs authorized by Ganttra;
  • use automated systems to access the Service in a manner that exceeds reasonable usage limits;
  • resell, sublicense, lease, rent, timeshare, or provide service-bureau access to the Service without written permission;
  • remove proprietary notices;
  • use the Service to build or benchmark a competing product or service without written permission;
  • misrepresent affiliation with Ganttra;
  • violate export control, sanctions, anti-corruption, employment, privacy, data protection, procurement, construction, licensing, or professional laws.

10. Scheduling, Planning, and Professional Responsibility Disclaimer

The Service is a planning and scheduling tool. It may help create, edit, import, export, analyze, visualize, or organize project schedules and related information.

Ganttra does not guarantee that any schedule, critical path, dependency, calendar, resource plan, duration estimate, completion date, conflict warning, import, export, report, alert, recommendation, or automated output is accurate, complete, compliant, available, or suitable for any particular purpose.

You are solely responsible for:

  • reviewing and validating project schedules and outputs;
  • confirming dates, dependencies, constraints, resources, permits, contract requirements, safety requirements, legal obligations, professional standards, and project assumptions;
  • maintaining independent records and backups;
  • exercising professional judgment;
  • obtaining advice from qualified professionals where appropriate.

Ganttra is not a construction manager, engineer, architect, scheduler of record, legal advisor, financial advisor, safety consultant, or professional services provider unless expressly stated in a signed written agreement.

11. AI-Assisted and Automated Features

The Service may include automated, algorithmic, analytics-based, or AI-assisted features. These features may produce drafts, suggestions, summaries, estimates, classifications, validations, warnings, or other outputs.

Automated outputs may be inaccurate, incomplete, outdated, or unsuitable. You are responsible for independently reviewing outputs before relying on them.

You must not use automated outputs as the sole basis for legal, financial, employment, safety, construction, engineering, procurement, bidding, contractual, or other high-impact decisions.

12. Third-Party Services and Integrations

The Service may interoperate with third-party services, including hosting providers, identity providers, payment processors, analytics providers, email providers, storage providers, AI providers, and customer-enabled integrations.

Third-party services are not controlled by Ganttra. Ganttra is not responsible for third-party services, their availability, security, privacy practices, content, terms, or actions.

If you enable an integration, you authorize Ganttra to exchange Customer Content and account information with that integration as necessary to provide the requested functionality.

13. Intellectual Property

Ganttra and its licensors own all rights, title, and interest in and to the Service, including software, interfaces, workflows, designs, graphics, trademarks, logos, documentation, templates, know-how, analytics, and technology.

Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

You may not use Ganttra's trademarks, trade names, logos, or branding without prior written permission.

14. Feedback

If you provide suggestions, ideas, feature requests, comments, or feedback, you grant Ganttra a perpetual, irrevocable, worldwide, sublicensable, transferable, royalty-free license to use, copy, modify, distribute, display, perform, and exploit that feedback for any purpose without compensation or obligation.

15. Confidentiality

"Confidential Information" means non-public information disclosed by one party to the other that is marked confidential or that should reasonably be understood to be confidential given its nature and circumstances.

The receiving party must use Confidential Information only to perform under these Terms and must protect it using reasonable care.

Confidential Information does not include information that is publicly available without breach, already known without obligation, independently developed without use of Confidential Information, or lawfully received from a third party without confidentiality obligations.

A party may disclose Confidential Information when required by law, provided it gives reasonable notice where legally permitted.

16. Privacy and Data Protection

Ganttra's processing of personal information is described in the Ganttra Privacy Policy.

If you require a data processing agreement, business associate agreement, security addendum, or similar compliance document, it must be signed by Ganttra before you submit regulated information requiring that agreement.

17. Security

Ganttra uses reasonable safeguards designed to protect the Service. You are responsible for configuring your account securely, protecting credentials, managing permissions, reviewing integrations, and promptly notifying us of suspected unauthorized access.

No service is completely secure. Ganttra does not guarantee that unauthorized access, loss, or misuse will never occur.

18. Alabama Data Security and Breach Notification

Ganttra is operated by Stoney Bottom Studios LLC in Alabama, United States.

If a security incident involving personal information triggers notification obligations under applicable law, including Alabama Code § 8-38-1 et seq. where applicable, Ganttra will provide legally required notices.

You must promptly notify Ganttra at [email protected] if you suspect unauthorized access to your account, workspace, credentials, Customer Content, device, or integration.

19. Compliance With Laws

You are responsible for complying with all laws and regulations applicable to your use of the Service, including laws relating to privacy, data protection, employment, labor, construction, contracting, procurement, safety, professional licensing, intellectual property, export controls, sanctions, anti-corruption, and recordkeeping.

You may not use the Service in violation of U.S. export control or sanctions laws.

20. Copyright Complaints

If you believe content in the Service infringes your copyright, contact [email protected] with:

  • your name and contact information;
  • identification of the copyrighted work;
  • identification of the allegedly infringing material;
  • a statement that you have a good-faith belief the use is unauthorized;
  • a statement that the information is accurate and that you are authorized to act;
  • your physical or electronic signature.

21. Suspension and Termination

We may suspend or terminate your access to the Service if:

  • you violate these Terms;
  • payment is overdue;
  • your use creates security, legal, operational, or reputational risk;
  • we are required to do so by law;
  • your account appears compromised;
  • continued access may harm Ganttra, users, customers, or third parties.

You may stop using the Service at any time. Subscription cancellation and refund rights are governed by your plan, order form, and applicable law.

Upon termination, your right to access the Service ends. We may retain or delete Customer Content according to the Privacy Policy, applicable law, and any written agreement.

22. Service Availability

The Service may be interrupted, delayed, unavailable, degraded, or modified due to maintenance, updates, outages, failures, third-party services, security events, force majeure events, or other causes.

Ganttra does not guarantee uninterrupted or error-free operation unless expressly stated in a signed service level agreement.

23. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS."

GANTTRA DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AVAILABILITY, SECURITY, AND COURSE OF DEALING.

GANTTRA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, COMPLETE, COMPLIANT, OR SUITABLE FOR YOUR PROJECTS OR BUSINESS NEEDS.

24. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GANTTRA AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COST OF SUBSTITUTE SERVICES, PROJECT DELAYS, SCHEDULE IMPACTS, CONTRACT DAMAGES, OR PROCUREMENT LOSSES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GANTTRA'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

  • THE AMOUNT YOU PAID TO GANTTRA FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR
  • USD $100.

The limitations in this section apply to all theories of liability, including contract, tort, negligence, strict liability, warranty, statute, and otherwise.

Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

25. Indemnification

You will defend, indemnify, and hold harmless Ganttra and its owners, officers, employees, contractors, affiliates, licensors, and service providers from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or relating to:

  • your use of the Service;
  • Customer Content;
  • your violation of these Terms;
  • your violation of law;
  • your violation of third-party rights;
  • your products, services, projects, contracts, schedules, decisions, or professional obligations;
  • use of the Service by users you invite or administer.

Ganttra may control the defense of any matter subject to indemnification, and you agree to cooperate with our defense.

26. Governing Law

These Terms are governed by the laws of the State of Alabama, United States, without regard to conflict-of-law rules.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

27. Informal Dispute Resolution

Before filing a claim, the parties agree to try to resolve disputes informally.

A party must send written notice describing the dispute, requested relief, and relevant contact information. Notices to Ganttra must be sent to [email protected] with the subject line "Legal Notice."

The parties will attempt in good faith to resolve the dispute for at least 30 days after notice is received.

28. Arbitration Agreement and Class Action Waiver

Except for claims that may be brought in small claims court, claims for injunctive or equitable relief, or claims that cannot be arbitrated as a matter of law, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration.

The arbitration will be administered by the American Arbitration Association under its applicable rules. The arbitration will take place in Alabama, unless the parties agree to remote proceedings or another location.

The arbitrator may award relief only on an individual basis. You and Ganttra waive any right to participate in a class action, class arbitration, collective action, private attorney general action, or representative proceeding.

If this class action waiver is found unenforceable as to a claim, that claim must proceed in court and not arbitration.

29. Court Venue

For claims not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Alabama with subject-matter jurisdiction.

You and Ganttra waive objections to personal jurisdiction and venue in those courts.

30. Jury Trial Waiver

To the maximum extent permitted by law, you and Ganttra knowingly and voluntarily waive any right to a jury trial for claims arising out of or relating to these Terms or the Service.

31. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted with a new "Last Updated" date.

If changes are material, we will provide notice as required by law, which may include notice through the Service, email, or other reasonable means.

Continued use of the Service after updated Terms become effective constitutes acceptance of the updated Terms.

32. Assignment

You may not assign or transfer these Terms without Ganttra's prior written consent.

Ganttra may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, financing, change of control, or by operation of law.

33. Force Majeure

Ganttra is not liable for delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet or utility failures, cyberattacks, governmental actions, civil unrest, supply chain disruptions, epidemics, and failures of third-party providers.

34. Severability

If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will remain in effect.

35. No Waiver

Failure to enforce a provision is not a waiver of the right to enforce it later.

36. Entire Agreement

These Terms, together with the Privacy Policy, EULA, applicable order forms, and signed written agreements, constitute the entire agreement between you and Ganttra regarding the Service.

37. Contact

Stoney Bottom Studios LLC
Alabama, United States
[email protected]